Voucher Program Palmetto Hearts wants to help alleviate the burden of expenses relating to CHD procedures.

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Voucher Program

We are pleased to offer a voucher program to assist families with financial needs while undergoing a procedure or surgery for congenital heart defects. While this program is designed to help alleviate some of the burden, it is not designed to be a source of funding for medical bills or expenses outside of our stated guidelines and restrictions.

Guidelines

  • A completed application with your pediatric cardiologist signature is required to be considered for assistance
  • All information should be submitted at least two weeks in advance. If this is an emergency case, you should call or email Palmetto Hearts with your request. You can also have your pediatric cardiologist office call or fax us your request for assistance if this is an emergency situation.
  • Completion of this application does not guarantee you will receive assistance.
  • Assistance is only available as funds are available for this program.
  • Abuse or fraudulent use of any of these services will result in your denial of any further assistance.
  • Assistance is available in three forms: travel, hotel, and meal assistance.
  • Once approved for hotel assistance, you will need to provide Palmetto Hearts copies of your hotel or Ronald McDonald House receipts. Once those are received Palmetto Hearts will provide you with reimbursement for your hotel stay up to $100 within 30 days.
  • Once approved for travel assistance, you will need to provide Palmetto Hearts copies of your gas receipts from your travels to/from the hospital. Once those are received, Palmetto Hearts will provide you with reimbursement for gas purchases up to $50 within 30 days.
  • Once approved for meal tickets, these will be distributed at MUSC during your stay.
  • A letter, phone call, or email will be provided to let you know if your request has been approved.

Restrictions

  • Any assistance is only available for those requiring procedures/surgery directly related to management or repairs of congenital heart defects.
  • Hotel assistance is not available to those living within 60 miles of the hospital where procedure/surgery is taking place. Hotel assistance for procedures not requiring an overnight hospital admission will be determined on a case by case basis.
  • Travel assistance will be determined based on financial need as well as the traveling distance the patient is from the servicing hospital. (i.e. a patient living in the Upstate with the same financial need as a patient living in the Lowcountry/Coastal area may receive different amounts of travel assistance).
  • Palmetto Hearts does not distribute cash for any reason.

For additional information or to apply for assistance through our voucher program, please download and complete our Voucher Assistance Request Form.